Thank you to every single member of Waterstone Staff, Management and Community. We are so grateful for all that you have done for us over the last 2 years.
When we first moved in, we were impressed by the warm and engaging community atmosphere created by both the residents and staff. The lovely, homey environment and the professionalism, care and commitment of the staff - led us to easily integrate and enjoy our experience at Waterstone.
But even more impressive, we are so grateful to you for the way you have handled the recent COVID experience. We commend you for your smart decisions and adaptive strategies throughout this crazy unprecedented challenge.
We want to offer our deeply sincere and heartfelt thank you to every single person on this staff!! You have graciously, patiently, and insightfully protected the residents of this community while maintaining a highly professional and intelligent level of service, combined with personal warmth and commitment.
Your efforts have been heroic, and we hold you in the highest esteem for what you have done throughout our term here.
I just wanted to say hello and thank you for your hard work you in the midst of this pandemic. Your agility to navigate this situation has been heroic.
You should be proud of how you have handled the COVID-19 crisis. Waterstone stands out as one of the best senior facilities in Massachusetts. It is so impressive. I’m sure you’re all exhausted emotionally and physically but I just wanted to express my gratitude for your professionalism and your thoughtfulness during these stressful times.
Thanks for your updates and keep doing what you’ve been doing to keep us safe and engaged because it’s working. I’m blessed to call this home‼️